You don't need a library degree to govern library technology well. You need the right questions, the right frameworks, and someone who will translate the jargon. That's what this page does.
Everything below is organized for trustees and board members who want to fulfill their fiduciary responsibilities around technology, contracts, and data. Start with the 30-minute path. Come back when you need more.
Your First 30 Minutes
If you only read three things before your next board meeting, make it these.
When You Have More Time
Five Questions Every Trustee Should Ask
Bring these to any technology proposal. You do not need technical expertise to ask them. You need governance instincts, which you already have.
- What is our exit cost if this doesn't work?
- Who owns the data after contract termination?
- What patron data does this system collect, and who can access it?
- What do libraries our size typically spend on this?
- What happens if we say no?
How to Negotiate When You Can't Leave
Sometimes you can't walk away from a vendor because they are the only viable option in the market. As a board member, how do you handle fiduciary oversight when you have no leverage?
Need the vocabulary? If you encounter a term you don't recognize, the glossary defines library technology terms in plain language. No acronym left behind.
Need deeper help? Most of what you need is free on this site. If you need a contract reviewed before your next board vote, or want a second opinion on a vendor proposal, consulting is available.
Share With Your Network
Different stakeholders need different information. Share the right page with the right person.